TSP Seed Alpines

We aim to dispatch all accessory orders within 2 business days. For skates orders that require assembly, please allow 2-3 business days for the preparation and dispatch of your skate orders. We take great pride in assembling, sharpening, and preparing all skates in-store to ensure maximum precision and accuracy you can trust.

• All international orders are delivered via DHL Express.
• NZ$55 flat rate for all AU destinations (1-2 business days).
• Starting NZ$80 for rest of the world (3-7 business days).
• Flat shipping rate is based on the weight of a pair of skates with some accessories(~3kgs).
• If your order weighs more than 3 kg, we’ll get in touch to help you complete the payment for any extra shipping costs.

• All clearance items are sold as-is, final sale: No refunds, no returns, and no further price adjustments.
• Product returns from overseas that are not due to our error will incur a 5% handling and restocking fee.
• To return any item, you must contact SkatersEdge on at [email protected] for instructions and approval.
• A product may be returned ONLY in its original and unworn condition within 7 days of receiving.
• Orders may only be canceled within 24 hours of placing the order, or before the item(s) has been shipped, whichever is earlier.
• Please note that once skates (boots + blades, boots + plates) are assembled, they cannot be returned for any reason.Our virtual fitting service aims to provide helpful guidelines, and we offer sizing suggestions based on our knowledge, previous foot data and strictly according to supplier sizing guideline. You might find the recommended size not suitable if you have previously unknown foot condition or personal preferences. Therefore, we strongly advise against requesting mounting service if you haven’t tried on the skates prior to purchase. Note unless product is confirmed defective by its supplier, in the case of returning and exchange, we will not cover the return shipping and resending costs.By selecting one of our services (mounting, sharpening, etc.), you are placing trust in our many years of expertise, Please note that returns will not be accepted based on feedback from coaches, friends, or other technicians, Returns are only possible if the issue is recognised by the boots or blades supplier.  If you anticipate needing to adjust the blade alignment, we recommend choosing a temporary mounting or no mounting. Otherwise, we will proceed with the industry-standard default alignment.
• SkatersEdge is not liable for return shipping or re-shipping costs associated with orders placed incorrectly by the customer. If an overseas return and refund are requested, the actual sending charge will be deducted by SkatersEdge, rather than the subsidized shipping charge initially incurred during the order placement.
• There are no returns or exchanges for opened package cut blade guards, soakers or anything that has customisation done before sending.
• Unworn apparel may be exchanged for a different size if it is new, unwashed, in the original packaging with tags still attached and no rips, torn seams, odors, or stains of any kind. Tights can not be returned/exchanged due to hygiene reasons, please refer confirm sizing on size chart before ordering.
• If the return is due to our error, or defective in accordance with a manufacturer’s warranty, (photos of the defect must be provided before a return is accepted) SkatersEdge will pay for return shipping via an emailed, pre-paid return shipping label and new shipping charges for the correctly ordered product within our service scope (New Zealand).